POLICY & COOKIES

Privacy Policy and Cookies

Helgabad Oy 2622789-5 ("Helgabad", "we", "our", "us") respects the privacy rights of its online visitors ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We have adopted a Privacy Policy that guides how we collect, store and use the information that you provide us with.

If you are under 16, we require that you inform a parent or guardian about our Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions placing and order with us.

The following information is provided by Helgabad to enable our online visitors to be fully informed of our Privacy Policies. By visiting helgabad.com, you are accepting the practices described in this Privacy Policy and the Terms and Conditions.

WHAT PERSONAL INFORMATION MAY BE COLLECTED ABOUT YOU?

Helgabad collects personal information directly from its online visitors when they place an order or when they register for our newsletter. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es), credit card billing address and birth date so that we can process and fulfil your orders. Credit card details only are entered directly into our payment partners’ (Stripe) systems.

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Helgabad also collects personal data to power our site analytics, including: 1) information about your browser, network and device; 2) Web pages you visited prior to coming to this website; 3) Your IP address.

This information may also include details about your use of this website, including: 1) Clicks; 2) Internal links; 3) Pages visited; 4) Scrolling; 5) Searches; 6) Timestamps.

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

According to the law, visitors to a website shall be informed about the use of so-called cookies and have the option to prevent them from being used.

A cookie is a small text file (usually smaller than 1 kB) that is saved in your computer and stores information. Cookies are used to improve the website for the use, among other purposes.

Helgabad.com uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

YOUR RIGHTS

We will, at your request, correct, erase or supplement your personal data if the data is found to be incorrect.

As a data subject, you have the right to request:

Access to your personal data. You have the right to have a copy of all personal data we are processing about you. The document shall contain information about the data stored about you, the purpose of the processing and if data has or shall be transferred to a third party. Furthermore, the data copy must contain information about where the data has been retrieved (if not collected from you) and the predicted time we intend to store the data.

Modification of your personal data. Upon request, we will correct incorrect or incomplete processed data without unnecessary delay.

Removal of your personal data. You are entitled to request that your personal data is erased if the storage of data no longer is necessary for the purpose for which it was collected.

Restriction of processing. You are entitled to request that your personal data be processed for certain restricted purposes. For example, you may request a restriction when you believe your information is incorrect and you have requested a correction.

You may object to your personal data being processed for direct marketing for free at any time. Any objection may be sent to pia(at)helgabad.com.

HOW MAY THIS INFORMATION BE USED?

Helgabad may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders.

We will never transfer your personal data for marketing purposes to third parties outside our company and our collaborators. We will also not sell your personal data to third parties.

We may disclose your personal information if it is necessary to comply with applicable laws or government requirements, to safeguard our legal interests or to detect or prevent fraud and other security or technical issues.

FURTHER INFORMATION

If you require further information about our Privacy Policy, please send us an email: pia(at)helgabad.com.

If you choose not to accept session cookies on our website, the website will not function satisfactorily.

When visiting this website, your IP address is automatically registered to measure the visit frequency.